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Frequently Asked Questions

We offer postcards for various purposes, including advertisements, coupons, event invitations, announcements, and promotional offers. You can choose from a variety of sizes and designs to suit your needs. For some ideas on what you can do, watch this video.

Yes, we offer a wide range of customizable templates that can be downloaded directly from our website. These templates are designed to make it easy for you to create professional-looking postcards for your campaign.

If you already have a design ready, you can upload it to WeTransfer.com and set info@directlymailed.com as the recipent. We’ll print and mail it for you according to your specifications.

All uploaded designs must be 300 DPI for the highst quality potential. When sending your final design, submit a PNG file to us without the template markers. But be sure to build your design based on those markers and maintain that space from the template guide.

You can provide your own mailing list, or if you need help finding potential customers, we can help you source targeted mailing lists based on your criteria (demographics, location, etc.).

Our pricing is based on the quantity, size (dimensions and thickness) and mailing list needs. You can get a custom quote by providing details about your project, such as the number of postcards and destination locations.

Currently, we do not offer tracking for individual postcards. However, we can provide delivery confirmation for bulk mailings if requested. The best way to track delivery is thru your campaign coupon codes. For instance, if you have a deal going on, use a specific coupon code that applies to that campaign. When a customer reaches out and provides you with that coupon, you can use that to track customer engagement and effective delivery.

We have quality checks throughout the printing and mailing process to ensure your postcards are printed as per your design and cross-check the mailing addresses.

For reference, please view our templates page. We can accommodate custom sizes as well, depending on your needs.

Absolutely! Let us know what you'd like to see designed and we’ll take care of the rest. There's an additional fee for this service.

Yes, we offer both glossy and matte finishes for your postcards. You can select the finish that best suits your branding or the message you wish to convey.

Postcards are typically mailed within 3-5 business days after mailers have been printed. Though delivery times will vary depending on your mailing list and location.

Stop delivery can be issued in the window proceeding mail out. Once sent thru post, no further efforts can be made.

We've provided a variety of options for you to use from to create your files, but we are aware not everyone has editing software. So, here's a couple free online tools you can use to edit your project: Adobe Photoshop (PSD files) and Adobe Illustrator (AI files).

Yes, we offer discounts for bulk postcard mailings. The more postcards you send, the more you save. Contact us for a custom quote based on your volume and specific needs.

Yes, direct mailing is the process and sometimes interchangeable, whereas EEDM (Every Door Direct Mail®) is a term the USPS (postal service) uses to describe the shipping service they offer for direct mailers and people mailing in bulk.